Terms and Conditions

GT Towing Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@gttowing.co.uk.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked to confirm some further details.

We accept most major credit cards and do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped - back orders may be cancelled at any point before delivery, and a full refund due. You may send your credit card information via phone, fax, email, mail or over the Internet.

The Order shall only be deemed accepted by us when you have paid for the Goods, monies received by us and the Goods have been dispatched. Any email, order confirmation or other electronic acknowledgement by us of receipt of an Order does not constitute legal acceptance by us of your Order. We will confirm our acceptance to you by sending you an email confirming that the Goods have been dispatched ('Dispatch Confirmation') or ready for collection. The Contract between us is formed when we send you the Dispatch Confirmation.

Shipping And Handling

All items are despatched within 1 working day (UK Mainland Only) Outside, P.O.A.
A signature is required on receipt of goods. Items will not be left without signature i.e. at rear of house / in porch etc.

Postage starts from £3.99 Inc Vat, Items can be pre-ordered for in-store collection for Free (We will call to confirm your order is ready for collection).

Items despatched to Isle of Wight, Isle of Manm, Channel Islands, Northern Ireland and Southern Ireland are subject to a Surcharge.

Additional Charges may apply to Scottish Isles and some Scottish Post Codes - (IV, KW1-14, PA/PH34, PA/PH37-39, PH41 Sector4 and PH49-50). Some Plug-in Electrical kits can take up to 5 working days to arrive.

Back Orders

If the items ordered are not in stock, they will automatically be put on back order and you will be advised accordingly. You will not be charged until the items are despatched. Back orders may be cancelled at any point before delivery, and a full refund due.

Tax Charges

20% VAT is included in all prices (5% VAT on some gas/fuels). Some second hand items will be 0% VAT or variable.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. All of our products come with minimum 12 Month guarantee.

Delivery

Thank you for visiting and shopping at GT Towing Ltd. Following are the terms and conditions that constitute our Delivery Policy.

All orders are processed within 1-2 business days (Usually within 24 hours). Orders are not dispatched or delivered on weekends or public holidays.

GT Towing Ltd are not open during the Easter & Christmas period, so please expect delays around this time.

If we are experiencing a high volume of orders, your dispatchment may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

Delivery delays can occasionally occur.

GT Towing Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

GT Towing Ltd is not liable for any products damaged or lost during delivery. If you have received your order damaged, please contact the courier company to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

A signature is required on receipt of goods. Items will not be left without signature.

Items can be pre-ordered for in-store collection for Free (We will call to confirm your order is ready for collection).

Items despatched to Isle of Wight, Isle of Man, Channel Islands, Northern Ireland and Southern Ireland are subject to a Surcharge.

Additional Charges may apply to Scottish Isles and some Scottish Post Codes - (IV, KW1-14, PA/PH34, PA/PH37-39, PH41 Sector4 and PH49-50).

Surcharges apply to any destination outside UK mainland, or any destination that require an overseas carrier.

Returns

If you are not entirely satisfied with your purchase, we're here to help.

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original, un-damaged packaging.

Your item needs to have the receipt or proof of purchase.

Your item must be returned at your own cost, unless goods were delivered damaged or wrong goods were delivered.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit/debit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Reaching Us

If you need to reach us, please email us on sales@gttowing.co.uk, alternatively, you can call on 01707 262526 or fax us on 08714 335662.
Privacy Policy

GT Towing Ltd do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected any item.

Website Usage

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern G T Towing's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'G T Towing' or 'us' or 'we' refers to the owner of the website whose registered office is Great North Road, Hatfield, Herts. AL9 5SD. Our company registration number is 2583734 and we are registered in England. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Towbar Pictures:

The pictures used for the towbars are for illustration only, in most instances they also show additional parts to what the towbar reference describes, for instance they also show a towball, a towball cover and towing electrics - these items are shown below the towbar item as 'products you may also require'

Black Friday Towbar Installation Discount - Terms & Conditions:

15% Discount & Free number plate only for towbar installations booked between 20th November 2017 - 26th November 2017. Discount & free number plate can not be applied to bookings made prior to 20th November. Discount only applicable for installations made during the week and excludes weekend bookings. GT Towing hold the right to cancel offer without any prior notice. Free number plate holds no monetary value and cannot be exchanged for any other goods, products or services or any further discount. Cannot be used in conjunction with any other offer.

Black Friday Trailer Servicing Discount - Terms & Conditions

10% off parts, labour and service charge on trailer services booked this week (21st November 2017 – 26th November 2017). Does not apply to trailer service already booked prior to launch of Black Friday Offer. Cannot be used in conjunction with any other offer.

Black Friday 10% Thule Roof Box & 15% Thule Bike Rack Discount - Terms & Conditions

10% off selected Thule Roof Boxes, with free fitting and demonstration. Collection only. Expires 26th November 2017. Cannot be used in conjuction with any other offer. 15% off Retail Price on selected Thule Bike Racks. Free fitting & demonstration. Expires 26th November 2017. Cannot be used in conjunction with any other offer. GT Towing hold the right to cancel the offer without any prior notice.

Free Click & Collect

Free Click & Collect

Reserve online, collect instore. Avoid postage fees and collect your items from our store in Hatfield.

Delivery Rates

Delivery Rates

Express delivery available - FREE next working day delivery when you spend £100!

Towbar Fitting

Towbar Fitting

Get it done by the pro's - Book a weekday towbar fitting and receive 10% off the usual cost.